Incidents reported on status page for Substrate AI https://status.substrate.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/d24ec68834c498ca307d850c1f566390.png https://status.substrate.ai/ en https://status.substrate.ai/ Mon, 08 Jun 2026 13:18:33 +0000 https://status.substrate.ai/#5e00e304c9b7e39c4d41f85c22b9d6b1e7b89590fab030ffbeedbead22ca222d Website recovered https://status.substrate.ai/ Mon, 08 Jun 2026 13:04:13 +0000 https://status.substrate.ai/#5e00e304c9b7e39c4d41f85c22b9d6b1e7b89590fab030ffbeedbead22ca222d Website went down https://status.substrate.ai/ Thu, 09 Apr 2026 07:34:50 +0000 https://status.substrate.ai/#bf280bded6fb489c7417c75e3ad8e76a32c1155e106d5a8b6508443d086dbf69 Backend recovered https://status.substrate.ai/ Thu, 09 Apr 2026 06:59:49 +0000 https://status.substrate.ai/#bf280bded6fb489c7417c75e3ad8e76a32c1155e106d5a8b6508443d086dbf69 Backend went down https://status.substrate.ai/ Thu, 19 Mar 2026 15:44:58 +0000 https://status.substrate.ai/#7416e703adbb5e5614fd2b08c3c0a9f4b797b6b906a2aef5054a6850b636c2ff Backend recovered https://status.substrate.ai/ Thu, 19 Mar 2026 15:40:20 +0000 https://status.substrate.ai/#7416e703adbb5e5614fd2b08c3c0a9f4b797b6b906a2aef5054a6850b636c2ff Backend went down https://status.substrate.ai/incident/814326 Fri, 30 Jan 2026 18:30:00 -0000 https://status.substrate.ai/incident/814326#e6df9beed6445ec5d9827ec89e21eee586989329e92784bc0e8f3d3149dc3900 We're performing essential scheduled maintenance on console.substrate.ai from January 31, 2026, 00:00 IST to February 1, 2026, 23:59 IST (approximately 48 hours). This window allows our team to apply critical infrastructure updates, optimize GPU resource allocation, and enhance overall platform stability and performance. What to expect: Full outage: Console access, API endpoints, and real-time dashboards will be unavailable during this period. Services impacted: GPU provisioning, metrics monitoring, cost forecasting tools, and all interactive features. Unaffected: Background jobs, data persistence, and billing systems will continue seamlessly. We apologize for any inconvenience and have scheduled this during low-traffic hours to minimize disruption. Our team will work efficiently to complete the upgrades ahead of schedule if possible. Stay updated: Check our status page for real-time progress. Expect a full restoration notification by Feb 2, 2026. Questions? Reach out to support@substrate.ai. Thank you for your patience as we build a more robust platform! Best regards, The substrate.ai Team https://status.substrate.ai/incident/744050 Wed, 15 Oct 2025 12:14:37 -0000 https://status.substrate.ai/incident/744050#b15c6873b78b0e2e418a0d7fbd7f92068af9fb59485f289827095e6d6657ae1d Console will not be available to users due to maintenance. https://status.substrate.ai/incident/743034 Tue, 14 Oct 2025 18:30:00 -0000 https://status.substrate.ai/incident/743034#603654febc65dbb7ab6502160ee6fd62016be910c6a4be45d14c26d74487648a Maintenance completed https://status.substrate.ai/incident/743034 Mon, 13 Oct 2025 18:30:00 -0000 https://status.substrate.ai/incident/743034#0a37df34d39cbcfef52cb29c258218cb9201a687d08266b7c5fa7d291c11a7a9 Cloud Console will be unavailable due to scheduled maintenance of our backend systems. Please reach out to support@substrate.ai for details.