Incidents reported on status page for Substrate AI https://status.substrate.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/d24ec68834c498ca307d850c1f566390.png https://status.substrate.ai/ en https://status.substrate.ai/ Thu, 09 Apr 2026 07:34:50 +0000 https://status.substrate.ai/#bf280bded6fb489c7417c75e3ad8e76a32c1155e106d5a8b6508443d086dbf69 Backend recovered https://status.substrate.ai/ Thu, 09 Apr 2026 06:59:49 +0000 https://status.substrate.ai/#bf280bded6fb489c7417c75e3ad8e76a32c1155e106d5a8b6508443d086dbf69 Backend went down https://status.substrate.ai/ Thu, 19 Mar 2026 15:44:58 +0000 https://status.substrate.ai/#7416e703adbb5e5614fd2b08c3c0a9f4b797b6b906a2aef5054a6850b636c2ff Backend recovered https://status.substrate.ai/ Thu, 19 Mar 2026 15:40:20 +0000 https://status.substrate.ai/#7416e703adbb5e5614fd2b08c3c0a9f4b797b6b906a2aef5054a6850b636c2ff Backend went down https://status.substrate.ai/ Fri, 27 Feb 2026 10:57:02 +0000 https://status.substrate.ai/#0edd1fb14d858a779b9b74d141571f24e50983c3c336642848525380b8eacb22 Documentation recovered https://status.substrate.ai/ Fri, 27 Feb 2026 10:51:54 +0000 https://status.substrate.ai/#0edd1fb14d858a779b9b74d141571f24e50983c3c336642848525380b8eacb22 Documentation went down https://status.substrate.ai/ Thu, 26 Feb 2026 06:24:54 +0000 https://status.substrate.ai/#a52bb9cd6a311c80ce089b249a94d3756e7a1d08b0be731e249af21077406fbd Backend recovered https://status.substrate.ai/ Thu, 26 Feb 2026 06:20:53 +0000 https://status.substrate.ai/#a52bb9cd6a311c80ce089b249a94d3756e7a1d08b0be731e249af21077406fbd Backend went down https://status.substrate.ai/ Sun, 15 Feb 2026 12:39:47 +0000 https://status.substrate.ai/#843b21cd907c708e9fc19ddbd3f45c3b4f3a0fd129510441c8ad737cf7be9377 Backend recovered https://status.substrate.ai/ Sun, 15 Feb 2026 12:34:45 +0000 https://status.substrate.ai/#843b21cd907c708e9fc19ddbd3f45c3b4f3a0fd129510441c8ad737cf7be9377 Backend went down https://status.substrate.ai/ Fri, 13 Feb 2026 22:14:51 +0000 https://status.substrate.ai/#7734fc037759c2e40af343694677c664825b50b986a71e1c11af9596885de8ee Backend recovered https://status.substrate.ai/ Fri, 13 Feb 2026 22:09:53 +0000 https://status.substrate.ai/#7734fc037759c2e40af343694677c664825b50b986a71e1c11af9596885de8ee Backend went down https://status.substrate.ai/ Thu, 12 Feb 2026 03:44:58 +0000 https://status.substrate.ai/#d7db1c6b835e7ca53a53e7c01e912b9b55622f968030d249152a28802a9ae953 Backend recovered https://status.substrate.ai/ Thu, 12 Feb 2026 03:39:46 +0000 https://status.substrate.ai/#d7db1c6b835e7ca53a53e7c01e912b9b55622f968030d249152a28802a9ae953 Backend went down https://status.substrate.ai/ Wed, 11 Feb 2026 21:00:04 +0000 https://status.substrate.ai/#6ed747b246b6ef3b7be8426a2861f8082b3067850d698bf4ea2911a883ac0c3c Backend recovered https://status.substrate.ai/ Wed, 11 Feb 2026 20:55:08 +0000 https://status.substrate.ai/#6ed747b246b6ef3b7be8426a2861f8082b3067850d698bf4ea2911a883ac0c3c Backend went down https://status.substrate.ai/ Sun, 08 Feb 2026 19:30:08 +0000 https://status.substrate.ai/#954d60170fbd59c3d510d3cfeee71eec0e0ec6b248e36d3ac10e81f4fa241c9b Backend recovered https://status.substrate.ai/ Sun, 08 Feb 2026 19:24:54 +0000 https://status.substrate.ai/#954d60170fbd59c3d510d3cfeee71eec0e0ec6b248e36d3ac10e81f4fa241c9b Backend went down https://status.substrate.ai/ Sun, 08 Feb 2026 18:45:03 +0000 https://status.substrate.ai/#70dfb7b5745ffd47f3cbdd3fb93f3abfe4fcd75b47c0f69dfa5019580ac87c01 Backend recovered https://status.substrate.ai/ Sun, 08 Feb 2026 18:39:50 +0000 https://status.substrate.ai/#70dfb7b5745ffd47f3cbdd3fb93f3abfe4fcd75b47c0f69dfa5019580ac87c01 Backend went down https://status.substrate.ai/incident/814326 Fri, 30 Jan 2026 18:30:00 -0000 https://status.substrate.ai/incident/814326#e6df9beed6445ec5d9827ec89e21eee586989329e92784bc0e8f3d3149dc3900 We're performing essential scheduled maintenance on console.substrate.ai from January 31, 2026, 00:00 IST to February 1, 2026, 23:59 IST (approximately 48 hours). This window allows our team to apply critical infrastructure updates, optimize GPU resource allocation, and enhance overall platform stability and performance. What to expect: Full outage: Console access, API endpoints, and real-time dashboards will be unavailable during this period. Services impacted: GPU provisioning, metrics monitoring, cost forecasting tools, and all interactive features. Unaffected: Background jobs, data persistence, and billing systems will continue seamlessly. We apologize for any inconvenience and have scheduled this during low-traffic hours to minimize disruption. Our team will work efficiently to complete the upgrades ahead of schedule if possible. Stay updated: Check our status page for real-time progress. Expect a full restoration notification by Feb 2, 2026. Questions? Reach out to support@substrate.ai. Thank you for your patience as we build a more robust platform! Best regards, The substrate.ai Team https://status.substrate.ai/ Wed, 14 Jan 2026 17:36:31 +0000 https://status.substrate.ai/#c4dca07bb8867f7eb0b3611edb2921b31baf94f2233b8663bab5752dacc474ab Website recovered https://status.substrate.ai/ Wed, 14 Jan 2026 17:34:11 +0000 https://status.substrate.ai/#c4dca07bb8867f7eb0b3611edb2921b31baf94f2233b8663bab5752dacc474ab Website went down https://status.substrate.ai/incident/744050 Wed, 15 Oct 2025 12:14:37 -0000 https://status.substrate.ai/incident/744050#b15c6873b78b0e2e418a0d7fbd7f92068af9fb59485f289827095e6d6657ae1d Console will not be available to users due to maintenance. https://status.substrate.ai/incident/743034 Tue, 14 Oct 2025 18:30:00 -0000 https://status.substrate.ai/incident/743034#603654febc65dbb7ab6502160ee6fd62016be910c6a4be45d14c26d74487648a Maintenance completed https://status.substrate.ai/incident/743034 Mon, 13 Oct 2025 18:30:00 -0000 https://status.substrate.ai/incident/743034#0a37df34d39cbcfef52cb29c258218cb9201a687d08266b7c5fa7d291c11a7a9 Cloud Console will be unavailable due to scheduled maintenance of our backend systems. Please reach out to support@substrate.ai for details.