Incidents reported on status page for Substrate AI https://status.substrate.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/d24ec68834c498ca307d850c1f566390.png https://status.substrate.ai/ en https://status.substrate.ai/ Sun, 08 Feb 2026 19:30:08 +0000 https://status.substrate.ai/#954d60170fbd59c3d510d3cfeee71eec0e0ec6b248e36d3ac10e81f4fa241c9b Backend recovered https://status.substrate.ai/ Sun, 08 Feb 2026 19:24:54 +0000 https://status.substrate.ai/#954d60170fbd59c3d510d3cfeee71eec0e0ec6b248e36d3ac10e81f4fa241c9b Backend went down https://status.substrate.ai/ Sun, 08 Feb 2026 18:45:03 +0000 https://status.substrate.ai/#70dfb7b5745ffd47f3cbdd3fb93f3abfe4fcd75b47c0f69dfa5019580ac87c01 Backend recovered https://status.substrate.ai/ Sun, 08 Feb 2026 18:39:50 +0000 https://status.substrate.ai/#70dfb7b5745ffd47f3cbdd3fb93f3abfe4fcd75b47c0f69dfa5019580ac87c01 Backend went down https://status.substrate.ai/incident/814326 Sun, 01 Feb 2026 18:29:00 -0000 https://status.substrate.ai/incident/814326#e5f8fb359cce441da77c9d5d2daed959ff8b34fbfb804eb759b0f91269bf0ae9 Maintenance completed https://status.substrate.ai/incident/814326 Sun, 01 Feb 2026 18:29:00 -0000 https://status.substrate.ai/incident/814326#e5f8fb359cce441da77c9d5d2daed959ff8b34fbfb804eb759b0f91269bf0ae9 Maintenance completed https://status.substrate.ai/incident/814326 Sun, 01 Feb 2026 18:29:00 -0000 https://status.substrate.ai/incident/814326#e5f8fb359cce441da77c9d5d2daed959ff8b34fbfb804eb759b0f91269bf0ae9 Maintenance completed https://status.substrate.ai/incident/814326 Sun, 01 Feb 2026 18:29:00 -0000 https://status.substrate.ai/incident/814326#e5f8fb359cce441da77c9d5d2daed959ff8b34fbfb804eb759b0f91269bf0ae9 Maintenance completed https://status.substrate.ai/incident/814326 Fri, 30 Jan 2026 18:30:00 -0000 https://status.substrate.ai/incident/814326#e6df9beed6445ec5d9827ec89e21eee586989329e92784bc0e8f3d3149dc3900 We're performing essential scheduled maintenance on console.substrate.ai from January 31, 2026, 00:00 IST to February 1, 2026, 23:59 IST (approximately 48 hours). This window allows our team to apply critical infrastructure updates, optimize GPU resource allocation, and enhance overall platform stability and performance. What to expect: Full outage: Console access, API endpoints, and real-time dashboards will be unavailable during this period. Services impacted: GPU provisioning, metrics monitoring, cost forecasting tools, and all interactive features. Unaffected: Background jobs, data persistence, and billing systems will continue seamlessly. We apologize for any inconvenience and have scheduled this during low-traffic hours to minimize disruption. Our team will work efficiently to complete the upgrades ahead of schedule if possible. Stay updated: Check our status page for real-time progress. Expect a full restoration notification by Feb 2, 2026. Questions? Reach out to support@substrate.ai. Thank you for your patience as we build a more robust platform! Best regards, The substrate.ai Team https://status.substrate.ai/incident/814326 Fri, 30 Jan 2026 18:30:00 -0000 https://status.substrate.ai/incident/814326#e6df9beed6445ec5d9827ec89e21eee586989329e92784bc0e8f3d3149dc3900 We're performing essential scheduled maintenance on console.substrate.ai from January 31, 2026, 00:00 IST to February 1, 2026, 23:59 IST (approximately 48 hours). This window allows our team to apply critical infrastructure updates, optimize GPU resource allocation, and enhance overall platform stability and performance. What to expect: Full outage: Console access, API endpoints, and real-time dashboards will be unavailable during this period. Services impacted: GPU provisioning, metrics monitoring, cost forecasting tools, and all interactive features. Unaffected: Background jobs, data persistence, and billing systems will continue seamlessly. We apologize for any inconvenience and have scheduled this during low-traffic hours to minimize disruption. Our team will work efficiently to complete the upgrades ahead of schedule if possible. Stay updated: Check our status page for real-time progress. Expect a full restoration notification by Feb 2, 2026. Questions? Reach out to support@substrate.ai. Thank you for your patience as we build a more robust platform! Best regards, The substrate.ai Team https://status.substrate.ai/incident/814326 Fri, 30 Jan 2026 18:30:00 -0000 https://status.substrate.ai/incident/814326#e6df9beed6445ec5d9827ec89e21eee586989329e92784bc0e8f3d3149dc3900 We're performing essential scheduled maintenance on console.substrate.ai from January 31, 2026, 00:00 IST to February 1, 2026, 23:59 IST (approximately 48 hours). This window allows our team to apply critical infrastructure updates, optimize GPU resource allocation, and enhance overall platform stability and performance. What to expect: Full outage: Console access, API endpoints, and real-time dashboards will be unavailable during this period. Services impacted: GPU provisioning, metrics monitoring, cost forecasting tools, and all interactive features. Unaffected: Background jobs, data persistence, and billing systems will continue seamlessly. We apologize for any inconvenience and have scheduled this during low-traffic hours to minimize disruption. Our team will work efficiently to complete the upgrades ahead of schedule if possible. Stay updated: Check our status page for real-time progress. Expect a full restoration notification by Feb 2, 2026. Questions? Reach out to support@substrate.ai. Thank you for your patience as we build a more robust platform! Best regards, The substrate.ai Team https://status.substrate.ai/incident/814326 Fri, 30 Jan 2026 18:30:00 -0000 https://status.substrate.ai/incident/814326#e6df9beed6445ec5d9827ec89e21eee586989329e92784bc0e8f3d3149dc3900 We're performing essential scheduled maintenance on console.substrate.ai from January 31, 2026, 00:00 IST to February 1, 2026, 23:59 IST (approximately 48 hours). This window allows our team to apply critical infrastructure updates, optimize GPU resource allocation, and enhance overall platform stability and performance. What to expect: Full outage: Console access, API endpoints, and real-time dashboards will be unavailable during this period. Services impacted: GPU provisioning, metrics monitoring, cost forecasting tools, and all interactive features. Unaffected: Background jobs, data persistence, and billing systems will continue seamlessly. We apologize for any inconvenience and have scheduled this during low-traffic hours to minimize disruption. Our team will work efficiently to complete the upgrades ahead of schedule if possible. Stay updated: Check our status page for real-time progress. Expect a full restoration notification by Feb 2, 2026. Questions? Reach out to support@substrate.ai. Thank you for your patience as we build a more robust platform! Best regards, The substrate.ai Team https://status.substrate.ai/ Wed, 14 Jan 2026 17:36:31 +0000 https://status.substrate.ai/#c4dca07bb8867f7eb0b3611edb2921b31baf94f2233b8663bab5752dacc474ab Website recovered https://status.substrate.ai/ Wed, 14 Jan 2026 17:34:11 +0000 https://status.substrate.ai/#c4dca07bb8867f7eb0b3611edb2921b31baf94f2233b8663bab5752dacc474ab Website went down https://status.substrate.ai/ Sun, 04 Jan 2026 01:15:21 +0000 https://status.substrate.ai/#b81f0982f0cd6e631b6544b31ab1217491d1090308af6684038c8a87219db865 Website recovered https://status.substrate.ai/ Sun, 04 Jan 2026 01:13:20 +0000 https://status.substrate.ai/#b81f0982f0cd6e631b6544b31ab1217491d1090308af6684038c8a87219db865 Website went down https://status.substrate.ai/ Sun, 14 Dec 2025 16:57:27 +0000 https://status.substrate.ai/#c4f40bf174529eaca0096a43ab5fca94ea6e3ad6d79624e32ce66b25b36a16e0 Website recovered https://status.substrate.ai/ Sun, 14 Dec 2025 16:54:56 +0000 https://status.substrate.ai/#c4f40bf174529eaca0096a43ab5fca94ea6e3ad6d79624e32ce66b25b36a16e0 Website went down https://status.substrate.ai/ Mon, 17 Nov 2025 13:31:29 +0000 https://status.substrate.ai/#264aabf6c8c27b6d0dd160424b11779671a6e70db53b2da5009ba9c8e25d25a9 Backend recovered https://status.substrate.ai/ Mon, 17 Nov 2025 13:30:52 +0000 https://status.substrate.ai/#264aabf6c8c27b6d0dd160424b11779671a6e70db53b2da5009ba9c8e25d25a9 Backend went down https://status.substrate.ai/incident/744050 Sun, 19 Oct 2025 12:14:37 -0000 https://status.substrate.ai/incident/744050#5f4675d2a2f5bd7bdfe8847cca85280a1c7b4ba3a049b801542aa58c2f95ac80 Maintenance completed https://status.substrate.ai/incident/744050 Wed, 15 Oct 2025 12:14:37 -0000 https://status.substrate.ai/incident/744050#b15c6873b78b0e2e418a0d7fbd7f92068af9fb59485f289827095e6d6657ae1d Console will not be available to users due to maintenance. https://status.substrate.ai/incident/743034 Tue, 14 Oct 2025 18:30:00 -0000 https://status.substrate.ai/incident/743034#603654febc65dbb7ab6502160ee6fd62016be910c6a4be45d14c26d74487648a Maintenance completed https://status.substrate.ai/incident/743034 Tue, 14 Oct 2025 18:30:00 -0000 https://status.substrate.ai/incident/743034#603654febc65dbb7ab6502160ee6fd62016be910c6a4be45d14c26d74487648a Maintenance completed https://status.substrate.ai/incident/743034 Mon, 13 Oct 2025 18:30:00 -0000 https://status.substrate.ai/incident/743034#0a37df34d39cbcfef52cb29c258218cb9201a687d08266b7c5fa7d291c11a7a9 Cloud Console will be unavailable due to scheduled maintenance of our backend systems. Please reach out to support@substrate.ai for details. https://status.substrate.ai/incident/743034 Mon, 13 Oct 2025 18:30:00 -0000 https://status.substrate.ai/incident/743034#0a37df34d39cbcfef52cb29c258218cb9201a687d08266b7c5fa7d291c11a7a9 Cloud Console will be unavailable due to scheduled maintenance of our backend systems. Please reach out to support@substrate.ai for details.